Are you overwhelmed, discriminated against, threatened or have you even experienced violence or other forms of assault? This is definitely not how EURO 2024 should be! We have done everything we can to ensure that such situations do not occur so easily, but we cannot control everything. But we can help you if you need protection or support. Simply tell our staff the code word ‘PANAMA’ - and you will receive immediate and uncomplicated help.
This is how it works:
- Tell the code word ‘PANAMA’ to the relevant staff (e.g. at the drinks stand)
- The staff will help you without asking any questions and immediately offer you a place to retreat to (e.g. drinks stand)
- You decide how you want to be helped!
If required, the staff will immediately contact the ‘PANAMA’ team, the police, the medical service or your friends.
IMPORTANT: PANAMA only applies outside the stadium. UEFA has drawn up its own awareness concept for inside the stadium.